Frequently Asked Questions
Find instant answers regarding our masterclass subscriptions, payment handling, and course content.
About GeniusGuru
What is GeniusGuru?
GeniusGuru is India’s premier digital earning academy. We provide step-by-step video courses that teach proven strategies for monetizing Facebook pages, acquiring AdSense approval, and scaling YouTube channels using AI.
Who is this platform for?
Our content is engineered for beginners, students, professionals, and anyone who wants to build sustainable secondary income streams online. If you are struggling to earn digitally, we eliminate the guesswork.
What language is the content in?
Our premium video masterclasses are recorded in heavily conversational Hindi with English text support and UI interfaces, making it extremely easy for Indian users to grasp complex topics.
How is GeniusGuru different from YouTube?
YouTube is filled with clickbait and fragmented tutorials. GeniusGuru provides an unlisted, structured A-Z curriculum with proprietary scripts, live implementations, and direct support mechanisms.
How many courses are available?
Currently, our Pro members get full, unrestricted access to all 7 of our premium masterclass playlists covering AdSense, Facebook, AI tools, Traffic redirect scripts, and more.
Subscription & Pricing
What plans are available?
We offer two tiers: the Starter plan at ₹499 per month (unlocks 4 foundational playlists) and the all-access Pro plan at ₹999 per month (unlocks all 7 premium playlists plus access to our ₹5000+ free downloadable assets).
Can I upgrade from Starter to Pro?
Yes! You can instantly upgrade at any time directly through your Member Dashboard portal.
Is there a free trial?
No, but we do explicitly offer "Free Preview" video modules inside every playlist page so you can evaluate the production quality before committing to a paid tier.
How do I cancel my subscription?
Log into your account, navigate to "My Dashboard", and simply click the cancel button. Your billing will halt immediately.
Will my access continue after cancellation?
Yes. If you cancel mid-cycle, your premium video streaming access will continue unobstructed until the absolute end of your currently paid 30-day billing period.
Payment
What payment methods are accepted?
We securely process payments through Razorpay. You can pay seamlessly via UPI (Google Pay, PhonePe, Paytm), Credit/Debit Cards, or Indian Net Banking.
Is my payment information secure?
100% Secure. We never store or handle your credit card details locally. Razorpay utilizes PCI DSS Level 1 encryption protocols to process your transactions.
I was charged but didn't get access. What do I do?
This rarely happens due to bank latency timeouts. Ensure your session was logged in. Immediately email our support with your transaction screenshot, and we will manually force-activate your account.
Can I get a refund?
Yes! We offer a 7-day refund window if you have viewed less than 20% of your course and meet our eligibility criteria. Please review our detailed Refund Policy page for exact instructions.
Do you offer discounts or coupons?
We occasionally offer flash-discounts during significant Indian festivals via our Telegram group and YouTube community tab.
Technical
How do I watch videos?
Upon successful subscription, simply log into your dashboard, click on any unlocked playlist card, and hit play in our secure proprietary video player.
Can I download videos?
No, our video lectures are strictly "stream-only". This protects our proprietary educational content from automated piracy operations.
How many devices can I use?
We utilize strict "one active login per account" tracking. You can access the platform from your phone or PC, but concurrent streaming across multiple different IPs will trigger an automated account security lockdown.
Videos are not loading. What should I do?
Ensure you are not connected to a restrictive corporate VPN. Clear your browser cache and refresh the page. We optimize streams for lower bandwidths, but a stable 4G connection is recommended.
How do I reset my password?
Click the "Forgot Password" link on the Login screen. You will receive an instantaneous secure reset link via your registered email inbox.
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